IOM

Migration Management Digital Maturity Assessment (MMDMA)

With the increasing use and dependency on digital technologies, digital transformation has become a fundamental aspect of public policy in the past decades globally. As one of the key policy areas, migration management is no exception to such efforts. Robust digital systems and digitalized procedures are essential aspects of every effective migration and border management system. Digital access to public services for migrants, such as registration, visas, residence permits, identity documents, as well as the use of digital technologies in migration management including processing asylum applications, referral and case management, border security, and returns, have become essential in ensuring that procedures and services are effective, accessible and rights oriented.

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