[UN BeSci Week] Behavioural Design for Central Bank Digital Currency and Digital Payments

In 2022, the IMF applied behavioural research and human-centered design to support the design and development of Central Bank Digital Currency (CBDC) and for the digitisation of payment systems in member countries. This session discusses insights from this process, findings and takeaways. The IMF will also share the story behind these efforts, which were the first of a kind engagement for the organisation, and have led to creating a framework for future efforts in this area.